Yes, KFC, I AM talking to you!! Your FREAKSHOW free giveaway, on April 27th was a JOKE!!! A measly piece of chicken . . . were those cornish game hens??? And, nothing else to go with it! So, by the time my husband and I had a real meal, it cost us $10!
The next day, the joke was on you, KFC! Somebody leaked the free promo idea to El Pollo Loco (whose grilled chicken we L♥VE and eat on a regular basis!!) had a free promo . . . . 2, count 'em, 2! pieces of chicken, and the small sides were $1 each! We had a REAL meal for 1/2 the cost - $5.00! And, we already knew that we liked it, so it wasn't a stretch to go in there!!
Then, because apparently the free piece of chicken didn't go over very well, you decided to get Oprah involved . . . . HELLO!!!! Was there any planning done, before that plug was made??? Do your PR people NOT know how many people watch that show, that in most markets plays 2 times a day????
Then, to take the idiocy down the line a little further in your company -- a co-worker of mine took his coupon to our local KFC and they gave him 2, yes 2!!!! of the free meals, with his one coupon, that specifically says, "one meal per coupon, yadda, yadda, yadda!!" Then, later that SAME DAY, another co-worker was told, in the drive thru, "It will be a 30 minute wait!" but then, when she pulled up to the window, the KFC employee told her, "We don't really have that much of a wait time, but we just wanted to be sure we have enough chicken!"
WHAT????? Whose marketing philosophy is that??? What marketing firm gave out that kind of advice for great customer service???
To add more to this drama -- in my neck of the woods -- I decided to use my coupon, since I'm flat broke . But, who knew that they are no longer honoring those coupons - wish I could say that I was surprised! This whole thing has been one clustercluck after another! So, I paid {begrudgingly!!} for my meal, and left with a promise from them that I would get my raincheck in the mail.
Anyone wanna bet me that it will be expired before I receive it???? Don't worry, Pollo Loco, you've already won me over with your good food, and NO hassle!! {or idiots in the PR department!}
3 comments:
Clustercluck! Hilarious.
That's funny KK, but you could also get a yummy Rotisserie chicken cooked at Sam's Club for uder $5 to last you a couple of nights. Have Jorge make his rice and beans as sides. I like El Pollo Loco too, but cost of eating out any more is LOCO.
Neece
If you watched Jorge go after those chickens (which ARE so yummy!!) you would KNOW that more than 1 1/2 meals is impossible! He is, as they say, "a good eater"! :)
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